Health and Safety policy
Fulham Movers Health and Safety Policy
Fulham Movers is committed to providing a safe and healthy working environment for all employees, contractors, visitors and customers. This policy sets out our approach to managing health and safety risks associated with our removal and relocation activities, including packing, loading, transport and delivery of goods in homes, offices and commercial premises.
Policy Statement
Our objective is to prevent accidents, injuries and work-related ill health by identifying hazards, assessing risks and implementing effective control measures. We will comply with all relevant health and safety legislation and recognised industry best practice for moving and handling operations.
We believe that high standards of health and safety are essential to quality service, business continuity and the wellbeing of everyone involved in our work. Health and safety considerations are integrated into our planning, decision-making and daily operations.
Management Responsibilities
Senior management at Fulham Movers holds overall responsibility for health and safety performance. Management will:
Ensure adequate resources are provided for the implementation, monitoring and review of this policy. Maintain suitable systems for risk assessment, incident reporting and health and safety communication. Ensure that health and safety roles and responsibilities are clearly defined and understood. Provide appropriate training, instruction and supervision to enable employees to work safely. Regularly review health and safety performance and implement improvements where needed.
Employee Responsibilities
Every employee has a legal and moral duty to safeguard their own health and safety and that of others who may be affected by their work. All staff must:
Follow company health and safety procedures and safe systems of work at all times. Use equipment, tools and personal protective equipment correctly and report any defects immediately. Take reasonable care when lifting, carrying and handling items, and use mechanical aids where provided. Co-operate with management on all health and safety matters, including attending required training. Report accidents, near misses, unsafe conditions or concerns without delay so that corrective action can be taken.
Risk Assessment and Planning
Fulham Movers will carry out risk assessments for all significant activities associated with removal and relocation work. This includes assessments for manual handling, working in customers homes and business premises, using vehicles and equipment, and operating in public and shared spaces.
Where required, pre-move surveys will be undertaken to identify access issues, parking arrangements, potential obstacles, fragile items and any specific hazards such as poor lighting, uneven floors or confined spaces. The findings of risk assessments will be used to determine staffing levels, equipment needs, safe routes, and any special control measures required to complete work safely.
Manual Handling and Use of Equipment
Manual handling is a core part of our activities and a major focus of our health and safety management. We will:
Provide training to all staff in safe lifting techniques, team lifting and load assessment. Use suitable equipment such as trolleys, dollies, straps and ramps to reduce manual handling risks. Plan the movement of large or awkward items to avoid unnecessary lifting, twisting and carrying over long distances. Ensure that vehicles are loaded and unloaded safely, with loads secured to prevent movement and instability.
All equipment used in removal activities will be maintained in good condition, inspected regularly and taken out of use immediately if damaged or unsafe.
Vehicles and Driving Safety
Fulham Movers recognises the risks associated with driving and operating vehicles. We will ensure that vehicles are roadworthy, regularly serviced and suitable for the loads carried. Drivers must hold the appropriate licence, follow road traffic laws and adhere to company driving standards.
Loads will be packed and secured to prevent shifting during transit. Drivers must consider weather conditions, traffic and route planning to minimise risk. Parking and unloading locations must be chosen with regard to the safety of staff, customers and other road users.
Working at Customer Premises
Our teams often work in homes, offices and commercial spaces where we do not control the entire environment. On arrival, team leaders will identify any immediate hazards such as blocked exits, trailing cables, slippery surfaces or restricted access and will agree the safest working methods with the customer where necessary.
Where possible, walkways will be kept clear, and protective coverings may be used to reduce slip and trip hazards and protect surfaces. Staff will act with respect for the property while maintaining safe access and egress routes at all times.
Personal Protective Equipment
Suitable personal protective equipment will be provided where risks cannot be fully controlled by other means. This may include safety footwear, gloves, high-visibility clothing, and any other protective items identified by risk assessment.
Employees are required to use the issued equipment correctly, keep it in good condition and report any damage or loss so that replacements can be arranged.
Training, Information and Supervision
All employees will receive induction training that covers the health and safety policy, emergency arrangements and core safe working practices relevant to their role. Role-specific training will be provided for manual handling, use of equipment, vehicle operation and any specialist tasks.
Supervisors and team leaders are responsible for monitoring work on site, correcting unsafe practices and reinforcing safe behaviour. Refresher training will be provided where needed, and changes in procedures or equipment will be supported with updated instructions and guidance.
Accidents, Incidents and Near Misses
All accidents, incidents and near misses must be reported promptly using the company reporting procedures. This enables Fulham Movers to investigate causes, identify trends and take preventive measures.
Where necessary, we will review risk assessments and working methods following an incident. Lessons learned will be shared with relevant staff to avoid recurrence and to improve our overall safety performance.
Health, Welfare and Wellbeing
Fulham Movers recognises the importance of protecting both the physical and mental wellbeing of our employees. Work will be planned to avoid excessive fatigue, particularly during busy periods and when driving. Adequate breaks will be provided, and staff are encouraged to raise any health concerns that may affect their ability to work safely.
Consultation and Continuous Improvement
We encourage open communication on health and safety matters. Employees are invited to suggest improvements to working practices, equipment or procedures. Feedback will be reviewed by management and, where appropriate, incorporated into revised arrangements.
This policy will be reviewed regularly and updated when necessary to reflect changes in legislation, operations, or identified risks. All employees will be informed of significant changes and are expected to comply fully with the updated policy and procedures.
